Shipping Policy

Last updated: Sep 2026

We ship Chaparral Vin wines from Fredericksburg, Texas, to adults 21 and older, wherever the law allows. This page explains where we ship, how long it takes, what it costs, and what happens if something goes wrong. It adds detail to Section 10 of our Terms & Conditions. If the two ever differ, the Terms apply.

Who can order

The person ordering and the person receiving the wine must be at least 21.
An adult 21 or older with a valid, government-issued photo ID must be present to sign for every delivery. The carrier will not leave wine at the door.

Where we ship

Texas: yes.
Other states: [We currently ship within Texas only. / We ship to the following states: LIST.] The states we can ship to depend on state law and our licenses, and may change.
We do not ship to P.O. boxes [or military (APO/FPO) addresses].
If an address is in a place where we can’t legally ship, we’ll let you know and offer to refund the order or hold it for pickup.

Carriers and delivery times

We ship with UPS (via fulfillment partner) using adult-signature service. The U.S. Postal Service does not carry wine.
Processing: most orders ship within [2-3] business days. Wine club releases ship on the processing date announced for each release.
Delivery: ground shipments within Texas usually arrive in [2–5] business days after they ship.
Delivery estimates come from the carrier and aren’t guaranteed. You’ll receive a tracking number by email once your order ships.

Shipping costs

Shipping starts at $20 and is based on the number of bottles and weight. There is no free shipping.
Wine club shipping is charged as described in your membership tier.
Sales tax is calculated at checkout.

Missed deliveries

If no adult 21 or older is available to sign, the carrier automatically ships the wine back to us.
To avoid missed deliveries, consider shipping to a business address where someone 21 or older can sign, or ask the carrier to hold the package at a nearby pickup location, where that option is offered.
If a package comes back to us because no one could sign, the address was wrong, or the delivery was refused, we’ll contact you to reship it or refund it. Return and reshipping costs are the customer’s responsibility unless we made the mistake. See our Returns & Refunds Policy.

Damaged, missing or wrong items

Please check your wine as soon as it arrives. If anything is broken, leaking, damaged by heat or cold, missing or wrong:

Contact us within [7] days of delivery at info@chaparralvin.com.
Include your order number and photos of the bottle, the label, the box and the shipping label.
Keep the wine and all packaging until we tell you what to do next.

We’ll replace the affected wine, issue a credit, or refund it. Please don’t send wine back to us without talking to us first.

Picking up instead

You can choose pickup at checkout and collect your order from the tasting room at 22 Chaparral Drive, Fredericksburg, during [our posted pickup hours]. Bring a valid photo ID; the person picking up must be 21 or older. We’ll hold pickup orders for 1 week then we will ship it to the address on file with notification.

Wine club shipments

Members choose shipping or pickup for each release in their account before the announced deadline. Weather holds apply to club shipments too. For full details, see the Wine Club Terms (Sections 27–34 of our Terms & Conditions).

Changing or cancelling an order

Contact us as soon as possible. We can usually change or cancel an order before it ships. Once it has shipped, carrier fees may apply to redirect or return it.

Questions

Email info@chaparralvin.com or call 830.362.4054.
Chaparral Vin, 22 Chaparral Drive, Fredericksburg, TX 78624